Terms of service

Welcome to slymora.com (“the Site”).
This website is operated by Guangzhou Xianchu Machinery Equipment Co., Ltd. Throughout these Terms of Service, the terms “we”, “us”, and “our” refer to Slymora.

By visiting our Site or purchasing from us, you agree to the following Terms of Service. Please read them carefully.

1. Use of Our Website

By using this Site, you confirm that you are at least the age of majority in your country or region, or you have obtained permission from a legal guardian.

You agree not to use the Site for:

Any unlawful purpose
Violating any international or local regulations
Transmitting harmful code, viruses, or malware
Collecting personal information of others
Any activity that affects the security, performance, or functionality of the Site

We reserve the right to refuse service to anyone for any reason at any time.

2. Online Store Terms

You may not use our products for any illegal or unauthorized purposes.
You must not attempt to hack, tamper, or misuse any part of the Site.

3. Product Information and Availability

We strive to display accurate product information, including colors, sizes, and descriptions.
However:

Colors may vary depending on screen settings
We may limit quantities of products
Prices and availability may change without notice

We reserve the right to discontinue any product at any time.

4. Orders, Billing & Account Information

We reserve the right to:

Refuse any order
Limit quantities purchased per person or household
Cancel orders that appear fraudulent or suspicious

You agree to provide complete and accurate billing and shipping information.

5. Pricing & Payment

All prices on the Site are listed in the displayed currency.
We reserve the right to update prices at any time.

We accept multiple payment methods. By submitting payment, you confirm that you are authorized to use that payment method.

6. Shipping & Delivery

By placing an order, you agree to our Shipping Policy, which explains:

Processing time
Shipping time
Tracking information
Customs and import taxes

Shipping times are estimates and cannot be guaranteed.

7. Returns & Refunds

By purchasing from our store, you agree to our Return & Refund Policy.
Returns must meet all eligibility requirements described in the policy.

8. Accuracy of Information

We do not guarantee that:

Information on the Site will always be error-free
Product descriptions will always be complete
All content will remain unchanged

We reserve the right to correct errors, inaccuracies, or omissions at any time.

9. Third-Party Services

Certain third-party providers may be used for:

Payment processing
Shipping services
Website hosting

Third-party services have their own terms and privacy policies. We are not responsible for their actions.

10. Intellectual Property

All content on the Site—including images, text, logos, graphics, and designs—is the property of Slymora / Guangzhou Xianchu Machinery Equipment Co., Ltd.

You are not permitted to:

Copy
Reproduce
Sell
Modify
Distribute

any content without our written permission.

11. Limitation of Liability

To the fullest extent permitted by law, we are not responsible for:

Indirect or consequential damages
Loss of data
Delays or delivery issues beyond our control
Misuse of products

Your use of the Site is at your own risk.

12. Indemnification

You agree to indemnify and hold harmless Slymora and its employees from any claims or damages arising from:

Your use of the Site
Your violation of these Terms
Your violation of any law or rights of others

13. Changes to Terms

We may update these Terms of Service at any time.
Changes will be posted on this page with a revised “Last Updated” date.

Continued use of the Site means you accept the updated Terms.

14. Contact Information

For questions about these Terms of Service, please contact us:

Company Name: Guangzhou Xianchu Machinery Equipment Co., Ltd.
Email: xianchumachine@outlook.com
Phone: 13248407135
Address: Room 201, No. 6 Xinghua Straight Street, Tianhe District, Guangzhou, China
Contact Person: Chen Ying