Privacy policy

This Privacy Policy explains how Guangzhou Xianchu Machinery Equipment Co., Ltd. (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from slymora.com (the “Site”).

By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you place an order or attempt to make a purchase, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party providers)

  • Order history

1.2 Automatically Collected Information

When browsing our Site, we automatically collect certain data:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking technologies

1.3 Additional Information

We may also collect information if you:

  • Contact customer service

  • Subscribe to our newsletter

  • Participate in promotions or surveys

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you regarding orders, updates, and support

  • Improve our products, services, and Site experience

  • Prevent fraud and ensure security

  • Provide personalized recommendations

  • Send marketing emails (only with your consent)

3. Sharing Your Information

We may share your information with trusted third parties for the following purposes:

  • Payment processors (to securely process payments)

  • Shipping carriers (to deliver your order)

  • Service providers who support our website and business operations

  • Legal authorities if required by law or to protect our rights

We do not sell, rent, or trade your personal data.

4. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze traffic and user behavior

  • Support advertising and retargeting

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We use industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute protection, but we strive to safeguard your data at all times.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold

  • Request correction or deletion

  • Withdraw consent for marketing communication

  • Request restriction of processing

  • Request a copy of your data

To make a request, please contact us using the details below.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce policies

8. Children’s Privacy

Our Site is not intended for individuals under 16 years old. We do not knowingly collect information from children.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions regarding this Privacy Policy or your personal data, please contact us:

Company Name: Guangzhou Xianchu Machinery Equipment Co., Ltd.
Email: xianchumachine@outlook.com
Phone: 13248407135
Address: Room 201, No. 6 Xinghua Straight Street, Tianhe District, Guangzhou, China
Contact Person: Chen Ying